Shipping policy
Shipping Policy
Processing & Fulfilment:
-
Orders are processed within 1–3 business days after payment is received.
-
You’ll receive a confirmation email with tracking information once your order ships.
Shipping Options & Rates:
-
Ireland/UK/EU: €4.95 flat rate (5–10 business days). Free shipping on orders over €50.
-
USA/Canada: €6.95 flat rate (7–12 business days). Free shipping on orders over €70.
-
Rest of World: €8.95 flat rate (8–15 business days). Free shipping on orders over €90.
Customs & Import Taxes:
For shipments outside the EU, customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included at checkout.
Delivery Issues & Tracking:
If your order hasn’t arrived within the estimated timeframe, please check your tracking number first. Contact us at [support email] with your order number and we’ll assist in investigating lost or delayed shipments.